About Us

Appnovation, a global technology enabled services provider, specializes in the design, development and integration of enterprise-grade open technology solutions. With 10 offices and 200+ employees, Appnovation delivers to clients ranging from startups to the Fortune 500, government entities and nonprofit organizations, helping them to identify opportunities for innovation and stay competitive.

To learn more about Appnovation’s projects, awards, or culture visit www.appnovation.com.

Appnovation Core Values

  • Growth
  • Innovation
  • Openness
  • Teamwork
  • Customer Satisfaction

                 
As the Atlassian Expert, you will own the administration and support of JIRA and Confluence, to meet the needs of clients. Within this role, you will be responsible for requirement gathering, implementing business process workflows through JIRA and Confluence. Promoting best practices when advising teams on getting the most out of the Atlassian tool suite.
 
 
RESPONSIBILITIES
 
  • Create, administrate and modify Atlassian based product, as needed.
  • Gather requirements from customers to recommend best practice configuration and setup of confluence such as:
    • Information architecture (Best use of space/pages given the customer’s goals and requirements).
    • Security.
    • Which templates to use and how. Recommend and update templates based on customer needs.
  • Determine and recommend customer processes for use of Confluence and JIRA (using Confluence à JIRA connector).


YOU WILL HAVE AN OPPORTUNITY TO 
  • Train others on best use of JIRA and confluence and act as an expert resource.
  • Consult and educate on adoption and usage of the product, including changing work methodology.
  • Create best practice material based on typical type of customer needs.

WHO YOU ARE
  • Degree in Information Systems, or equivalent work experience.  
  • Excellent command of English language.
  • Hands-on experience with JIRA and Confluence in a Scrum development environment. 
  • Must have experience in JIRA 6+ environments or be knowledgeable of newest features and functionality.
  • You have scripting experience and have extended JIRA beyond its out of box capabilities using Groovy and/or Atlassian REST API's.  
  • Ability to migrated from competing products.
  • Ability to merge/consolidate multiple instances.
  • Ability to upgrade from older versions, and walk teams through the process.
  • Familiar with adding and using Macros and other confluence add-ons.
  • Understands the differences between Cloud and Server options.
 
Thank you for your interest in a career with Appnovation!

Please note that only those selected for an interview will be contacted. Appnovation is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated equally.